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Exclusive Operations Executive - KSA

Dubai-based tech startup Justmop.com is a popular digital home cleaning app and one of the region's fast-growing companies with an entrepreneurial spirit.

This means there are many things that you can add value to from day 1!

We are looking for world-class candidates to join our Business Development Team as a Exclusive Operations Executive.

Join us on this ride!

What we are looking for:

  • 2+ years of experience in Customer Support or Operations.
  • Experience within a technology or internet industry is ideal, especially experience working with sales and business development teams in SaaS. 
  • Bachelor's degree in a relevant field.
  • Excellent verbal & written English and Arabic skills..
  • Full competence across Microsoft office suite (especially Excel & Powerpoint)
  • A strong team player who is committed to taking on a systematic and agile way of thinking.
  • Strong attention to detail, ability to prioritize workload, and handle multiple tasks at once.
  • Being proactive, innovative, creative, and able to think outside of the box.
  • Having integrity and universal accountability.

What we expect from you:

  • Be responsible for the operations and business development for the exclusive team in KSA.
  • Developing operations processes and delivering quality.
  • Manage project to improve customer experience.
  • Responsible in creating processes logistic services.
  • Identify causes of operational issues as well as symptoms, diagnosis, and cure
  • keep track on the performance of the operations for both internal service providers and external service providers.
  • Monitor every performance metrics and communicate with the relevant stakeholder to prepare a strategy for operations to run efficiently.

Benefits

No benefit would replace the start-up spirit, working with a great team and entrepreneurial working environment! However, we also have benefits like:

  • Competitive salary,
  • Flexible working hours,
  • Continuous learning with mentorship, coaching, and on-the-job training,
  • Fast career growth,
  • Team activities and meals,
  • The yearly budget for events.

 

About Us:

Justmop is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other home services such as maintenance and laundry. Justmop’s long-term vision is to become a super app for everything related to home services.

Since its inception, Justmop has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.

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