Dubai-based tech startup Justmop.com is a popular digital home cleaning app and one of the region's fast-growing companies with an entrepreneurial spirit.
This means there are many things that you can add value to from day 1!
We are looking for world-class candidates to join our Business Development Team as a Exclusive Operations Executive.
Join us on this ride!
What we are looking for:
- 2+ years of experience in Customer Support or Operations.
- Experience within a technology or internet industry is ideal, especially experience working with sales and business development teams in SaaS.
- Bachelor's degree in a relevant field.
- Excellent verbal & written English and Arabic skills..
- Full competence across Microsoft office suite (especially Excel & Powerpoint)
- A strong team player who is committed to taking on a systematic and agile way of thinking.
- Strong attention to detail, ability to prioritize workload, and handle multiple tasks at once.
- Being proactive, innovative, creative, and able to think outside of the box.
- Having integrity and universal accountability.
What we expect from you:
- Be responsible for the operations and business development for the exclusive team in KSA.
- Developing operations processes and delivering quality.
- Manage project to improve customer experience.
- Responsible in creating processes logistic services.
- Identify causes of operational issues as well as symptoms, diagnosis, and cure
- keep track on the performance of the operations for both internal service providers and external service providers.
- Monitor every performance metrics and communicate with the relevant stakeholder to prepare a strategy for operations to run efficiently.
No benefit would replace the start-up spirit, working with a great team and entrepreneurial working environment! However, we also have benefits like:
- Competitive salary,
- Flexible working hours,
- Continuous learning with mentorship, coaching, and on-the-job training,
- Fast career growth,
- Team activities and meals,
- The yearly budget for events.
Justmop is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other home services such as maintenance and laundry. Justmop’s long-term vision is to become a super app for everything related to home services.
Since its inception, Justmop has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.